Job Role: AV Engineer (1 year FTC)
Company Name: JacobsMassey
Sector: Corporate Live Events
Job type: Contract
Salary: £30k-£35k
Job Location: Surrey
Job description/ responsibilities:
We have a new 1-year fixed term contract opportunity working on behalf an IT consultancy firm for an AV Engineer who will be able to work onsite in Surrey and on occasion in London.
Key responsibilities:
- Configuration & installation of AV devices, eg, Poly, Crestron, AMX, Cisco, Yealink, Logitech, Microsoft Teams
- Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays
- Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer
- Coordinate with AV equipment OEMs for resolution/workarounds, when required
- Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Crestron) operations
- Interact with our client’s customer help desk ticketing system to respond to their end user requests
- Setup and breakdown of all onsite meetings
- Daily system testing to ensure equipment and room functionality
- Responsible for escalating all “next level” break fix issues to their manager for resolution
- Perform remote testing for local and regional offices
- Polycom AV equipment management and configuration
- Videoconferencing experience including operation, call set-up and equipment
- Establishing and testing of individual and group VC sessions, i.e. meeting support, including consultation of users on best possible connection type
Skills and Abilities:
- Effective communication and interaction with their employees, customers, and colleagues and the ability to work effectively with all levels of the organization
- Ensure operational availability of all dedicated audio visual and Video Production environments
- Ability to work and think independently and ensuring to meet deadlines
- Good Knowledge of Windows based devices
- Ability to balance multiple tasks with changing priorities
- Strong organizational skills and excellent attention to detail
- Excellent communication and interpersonal skills, both verbal and written
- Demonstrated customer service focus and customer communication skills
Experience required:
Audio Visual systems – 1 year
Video Conferencing – 1 year
Application deadline: N/A
Company Bio: https://jacobsmassey.co.uk/
How to apply: https://jacobsmassey.co.uk/jobs/12043
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